Customer Reviews

 
★★★★★ Review from J B (Partner of Client) published on 11 November 2022:

Excellent service! By far the best care provider we have received, very friendly and accommodating. Would highly recommend it. They are like part of the family now, it's a joy to have them visit every day.

 

★★★★★ Review from L C (Granddaughter of Client) published on 3 November 2022:

On behalf of my gran, employing Bespoke care services has been the best decision we have made.

She was initially provided with care from the public sector and it was not patient centred nor efficient or suitable for her needs, she was declining in front of our eyes.

I was recommended Bespoke care services by a colleague and the difference has been incredible. Within a week glimpses of my gran were shining through, she was eating better, she was dressed better, clean and tidy and had energy again. Not only that, they actually stay for the full allotted time and spend time chatting and assisting with whatever is needed…fast forward 5 months to now and she is like a different woman.

Home cooked meals, proper care that is suited to her needs, company and companionship, personalised shopping to suit her tastes and staff that literally go the extra mile to ensure my gran can stay in her own home with her own comforts and feel safe and included.

We recommend them so much we have employed Bespoke for another family member also.

The care and attention my gran has received from Marie and the wider team when needed has been nothing short of amazing. They have restored my faith in care services and I would not hesitate to recommend them to anyone who has found themselves in my grans situation.

Without them my gran was just existing- now she is living again and I can’t thank them enough.

 

★★★★★ Review from L G (Daughter of Client) published on 17 February 2022:

I would like to express my appreciation to Bespoke Care team for the fantastic, high quality care they have given my mum since September 2021 until admission to hospice care in January 2022. A very trustworthy company, nothing ever a "bother" all care with a smile and plenty of genuine friendly chat, always on time, care given to the whole family, visitors and home.
In desperate need of help I contacted my work and a colleague I totally trusted told me of Bespoke Care and I am so glad I did.
I cannot thank Bespoke Care enough for all the care they gave, they all became part of my family.